Effective Date: October 28, 2025

Last Updated: October 28, 2025

Applicability

This Privacy Policy applies to all visitors, clients, and employees of ONPATROL, Inc. (“we,” “our,” “us”) in the United States. It explains how we collect, use, disclose, and safeguard personal information when you visit our website https://onpatrolsecurity.org, use our professional security services, or are employed by ONPATROL, Inc. in California.

By accessing our website, engaging our services, or providing employment information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide security services, communicate with clients and employees, and improve our operations.

A. Information You Provide to Us

• Contact Information – name, phone number, email, and mailing address.
• Business or Property Details – company name, property address, or site details for service requests.
• Service Information – type of security service requested (e.g., patrol, event security, executive protection).
• Payment and Billing Information – if applicable, invoice details and payment records (we do not store credit card numbers; payments are processed by secure third-party processors).
• Employment or Identification Data – only if required for service access, background checks, payroll, or on-site security protocols.
• Incident or Report Data – including photos, videos, or witness statements collected during the course of providing security services.
  
  

B. Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address, browser type, device type, and operating system.
• Pages visited, duration of visit, and referring URLs.
• Cookie data (used only for essential site functionality and analytics).
  
  

2. How We Use Your Information

We use collected information to:

• Provide and manage requested security services.
• Respond to inquiries and send service proposals or quotes.
• Process billing, payments, and contract documentation.
• Manage employee records and payroll.
• Maintain operational records and fulfill legal obligations.
• Monitor, improve, and secure our website and business operations.
• Communicate updates, service notices, and administrative information.
• Ensure officer accountability, safety, and training compliance.
  
  

We will never sell your personal data.

3. How We Share Information

We may share information only as necessary with:

• Vendors or Contractors – such as payment processors, IT providers, or administrative partners who assist with operations.
• Law Enforcement or Legal Authorities – when required by law, court order, or for public safety reasons.
• Clients or Property Owners – for incident reports, service verification, or legitimate business needs.
• Professional Advisors – such as lawyers, accountants, or insurers bound by confidentiality.
  
  

All third parties are required to maintain data security standards consistent with this policy.

4. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights regarding your personal data:

• Right to Know – request details about what personal data we collect and how we use it.
• Right to Delete – request deletion of personal information, subject to legal exceptions.
• Right to Correct – request correction of inaccurate or incomplete data.
• Right to Limit Use – request that we limit the use of sensitive personal information.
• Right to Non-Discrimination – we will not discriminate against you for exercising your privacy rights.
  
  

To make a privacy-related request, please contact us using the information in Section 9 below.

5. Data Subject Verification

Before processing any privacy-related requests, we may need to verify your identity to protect your information. This verification may include confirming your email address, recent service or employment details, or other information reasonably necessary to confirm your identity. We will only use verification information for this purpose.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill service agreements or employment obligations.
• Comply with legal and tax requirements.
• Resolve disputes or enforce contracts.
• Maintain records required for business or regulatory purposes.
  
  

After that, information is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

• Role-based data access restrictions.
• Secure password management and encryption protocols.
• Staff confidentiality and data protection training.
• Secure storage of physical and electronic records.
  
  

However, no method of transmission or storage is 100% secure. You acknowledge that transmission of data is at your own risk.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze web traffic. You can disable cookies through your browser settings, though some site features may not function properly.

We do not use cookies for targeted advertising.

If we use analytics or security tools (such as Google Analytics, Meta Pixel, or reCAPTCHA), they may collect limited data in accordance with their own privacy policies.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., partners, affiliates, or resources). We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any linked sites before providing personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

ONPATROL, Inc.

📧 Email: info@onpatrolsecurity.org

📞 Phone: 1 (510) 999-5133

🏢 Address: PO Box 20573, Castro Valley, CA 94578

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on our website with a new “Effective Date.” We encourage you to review this page periodically for changes.

12. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from anyone under 18 years old. If we become aware that we have collected such data, we will promptly delete it.

13. Do Not Track (DNT) Signals

Our website does not currently respond to browser “Do Not Track” signals. However, you may limit tracking by disabling cookies in your browser settings.